Domestic and International
Shipping options may vary depending on the delivery restrictions to your country. Not all shipping methods may be available. Exact shipping rates (which may include handling charges) are unknown until you proceed through the checkout process.
**Please allow 24-48 hours from your order date for your order to be processed.**
***Average delivery time is 6-8 months from order date currently***
All domestic orders will be shipped via UPS or USPS.
Allow 3-7 days delivery for Standard Shipping and Ground orders from date of shipment.
We do not ship to PO boxes. APO/FPO addresses should select UPS Ground.
Orders to Mexico and Canada will be shipped USPS Priority Mail Int'l.
All other international orders will be shipped via UPS unless customer selects a different method.
International Customers-Be advised that the customer is responsible for any duties and taxes imposed by their destination country. Jesse James Culinary does not take responsibility for abandoned items, nor will not issue a refund if we do not receive the item back.
Easy Returns & Exchanges
Contact us at firstname.lastname@example.org or 866-505-3747 for a Return Merchandise Authorization
There are no refunds on any knives once purchased, except if there is a manufacturing defect.
Merchandise to be returned must be in the condition received. Returns must be received within 30 days from the date of order. You must include a copy of your order confirmation when returning or exchanging merchandise. Return freight is the responsibility of the consumer. Return freight will be reimbursed after receipt of product if due to defective product only.